03
Oct
Coaching for sales: Turning clients into lifelong advocates
Research consistently shows that retention delivers far greater returns than acquisition, both in cost efficiency and profitability. Despite this, many organisations continue to lose valuable customers because the emphasis on winning new business overshadows the importance of safeguarding existing relationships.
01
Oct
The Power of Strategic Questioning in Sales Management
In sales management, fostering customer growth transcends beyond merely offering additional products or services. It necessitates a profound understanding of customer needs and the adeptness to identify opportunities that align with their objectives.